Built Around Your Business

02 · Capture

Capture Rich Operational Intelligence Wherever Work Happens

Every operational decision begins with reliable information.

Whether your teams are carrying out inspections, completing audits, reporting incidents, providing security patrolling or performing routine compliance checks, the quality of the information they capture directly impacts the quality of the decisions that follow.

Realtimeknowledge (RTK) enables organisations to capture rich operational intelligence at the point of work, ensuring accurate, consistent and auditable information is available exactly when it’s needed.

From airports and manufacturing facilities to hospitals, utilities, construction sites and field-based operations, RTK helps organisations replace disconnected paperwork and spreadsheets with intelligent digital workflows that standardise the way operational information is collected.

Capture More Than Just Data

Traditional forms often capture the bare minimum—leaving important context missing.

RTK is designed to capture operational intelligence, not just form responses.

Using configurable digital workflows, users can collect a complete picture of every operational activity, including photographs, QR and barcode scans, GPS location, digital signatures, timestamps and asset information.

Every inspection, audit or incident becomes a detailed operational record, providing managers with the evidence they need to make informed decisions and demonstrate compliance.

Built for Frontline Teams

Operational work doesn’t happen behind a desk.

It happens on airfields, factory floors, construction sites, healthcare facilities, warehouses, transport networks and customer locations.

The RTK Mobile App enables frontline teams to complete inspections, audits, checklists and incident reports quickly and consistently using smartphones or tablets.

Workflows guide users through each process, ensuring required information is captured while reducing errors and improving the quality of operational reporting.

Designed with ease of use in mind, RTK helps teams spend less time completing paperwork and more time focusing on the work that matters.

Capture Information Anywhere with Offline Working

Operations don’t stop when connectivity is unavailable.

Many organisations work in environments where mobile signal or Wi-Fi cannot be guaranteed, whether that’s inside industrial buildings, remote infrastructure, underground facilities or large operational sites.

RTK’s offline working capability allows users to continue completing workflows without an internet connection.

Inspection data, photographs, signatures and supporting evidence are securely stored on the device and automatically synchronised when connectivity is restored.

This ensures operational information is never lost and enables teams to remain productive wherever work takes place.

Consistent Information Every Time

Consistency is essential for effective operational management.

When different people record information in different ways, reporting becomes difficult, trends become harder to identify and compliance can suffer.

RTK uses configurable workflows, validation rules and conditional logic to help standardise the way operational information is captured across every team, site and location.

Users are guided through each process, ensuring required questions are answered and supporting evidence is collected where needed.

The result is more accurate, more reliable operational intelligence that organisations can trust.

Rich Evidence for Compliance and Accountability

Operational records often need to do more than simply record an activity. They need to demonstrate that work has been completed correctly.

RTK supports comprehensive evidence capture, allowing organisations to create a complete audit trail that strengthens compliance, improves accountability and provides confidence during internal and external audits.

  • Photographs
  • Digital signatures
  • GPS location
  • QR and barcode scans
  • Date and time stamps
  • Asset identification
  • Inspection scores
  • Supporting comments

Capture Operational Intelligence Across Every Process

RTK is designed to support virtually any operational workflow. Common applications include:

  • Digital inspections
  • Health & Safety inspections
  • Asset inspections
  • Compliance management
  • Incident reporting
  • Risk assessments
  • Quality assurance
  • Maintenance inspections
  • Site audits
  • Equipment checks
  • Facilities management
  • Environmental inspections
  • Security patrolling
  • Check & Challenge
  • Random & Continuous
  • Looping

One Platform. One Source of Truth.

Every inspection, audit, incident and operational activity contributes to a growing body of operational intelligence.

When information is captured consistently and centrally, organisations gain a single source of truth for operational performance.

Managers have confidence in the information they receive. Teams work from consistent processes. Decision-makers gain greater visibility across sites, assets and operations.

The result is better communication, stronger governance and more informed decision-making.

Key Benefits

  • Capture rich operational intelligence in real time
  • Complete inspections, audits and incident reports on any device
  • Work online or offline with automatic synchronisation
  • Record rich data, photos, signatures, GPS locations and supporting evidence
  • Improve compliance with structured digital workflows
  • Standardise operational data capture across teams and locations
  • Strengthen audit readiness with a complete digital audit trail
  • Provide trusted information for better operational decision-making

Operational excellence depends on reliable information.

Realtime Knowledge enables organisations to capture rich operational intelligence wherever work happens, ensuring every inspection, audit and operational process contributes to a more connected, informed and resilient organisation.

Next capability: Escalate

Ensure Critical Issues Reach the Right People at the Right Time

Capturing operational intelligence is only the beginning. When something requires attention, the right people need to know.

Explore Escalate